The Journey to Your Door
Shipping Policy
Order Confirmation
You will receive a confirmation email shortly after your purchase is secured.
Artisan Dispatch
Confirmed orders will be dispatched within 3-7 working days from order placement. The products will be delivered within 2-3 days once the item is dispatched from our hub.
Tracking Details
Once dispatched, you will receive tracking details via your registered email.
Handcrafted Timelines
At artfull, we honor the "slow movement." Every jewelry item is hand-picked or etched, and every crochet piece is stitched with individual care. This is why our dispatch window of 3-7 working days is essential—it allows our artisans to ensure your order meets our heirloom standards before it leaves the studio. Once dispatched, delivery takes approximately 2-3 days from our hub.
Working Days
Working days exclude weekends and public holidays. Processing begins the next business day for orders placed after 4:00 PM.
Address Accuracy
Please ensure your shipping address is accurate. We cannot redirect orders once they have been handed to our courier partners.
Questions about your shipment?
theartfullstrand@gmail.com